Background

O’Dell Engineering is a multi-discipline design firm located in Northern California. With offices in Modesto, Fresno, Palo Alto, and Pleasanton, we are able to efficiently serve our clients throughout the Central Valley, San Joaquin Valley, San Francisco Bay Area, and Greater Sacramento Area. Established in 1994 by Randall O’Dell, the firm provides an array of professional design and planning services including civil engineering, land surveying, landscape architecture, and land use entitlement & land planning. We consistently satisfy our customers by providing high quality deliverables, superior coordination, and timely project completion. Repeat clients are testimonies to the high value we place on client satisfaction.

The success of the firm can be attributed to two key elements, retention of preferred clients and realistic assessments of the firm’s capabilities and expertise. In addition to O’Dell Engineering’s visible success, the firm has established a solid reputation with public and private clients by consistently providing concise and accurate designs, maintaining client satisfaction, and respecting project deadlines.

The firm distinguishes itself from others with its talented and extremely knowledgeable designers and staff. The combination of bright staff, outstanding internal and external communication skills, team collaboration and input, and applications of current technology allow the firm to provide creative yet feasible solutions to unique and complex design projects. Our four internal divisions are capable of handling small to very large projects.

97% Client Satisfaction Rating

The firm’s processes and procedures revolve around a single focus: meeting the individual needs of each client and project. The firm is regularly able to meet client needs and objectives by offering tailored client communication programs, by providing highly knowledgeable and attentive staff, and through effective quality control measures. These efforts, though positive for the firm, are particularly valuable to the client and life of a project. Evidence of this is readily apparent as clients experience fewer project communication errors, consistent timely deliverables and smoother project deliveries during the construction process.

Recently the firm invested in a cutting edge survey of its client base. Results of the blind, client-wide survey conducted with current and past clients shows a remarkable level of satisfaction with the firm and its services. The firm is happy to report 97% client satisfaction rates and similarly, 97% likeliness that our clients would recommend us to a colleague. This same survey also shows that our clients are most satisfied with our effective communication skills, responsiveness and staff knowledge and experience. O’Dell Engineering’s longevity in the industry can be attributed to satisfied clients and attentive client relations.